Privacy Policy

1. General information

At BIM Venezuela we respect your privacy and are committed to protecting your personal data. This policy describes how we collect, use and share your personal information, in accordance with the data protection laws applicable in the countries where we operate.

If you have questions about this policy, write to us at contacto@bimvenezuela.com or by post to Caracas, Venezuela.

2. Countries where we operate

We provide BIM, VDC and ConTech consulting services in Venezuela, Chile, Colombia, Ecuador, Uruguay, Peru, Mexico, Panama, Denmark and Italy.

3. Information we collect

  • Personal identification data (name, address, phone number, email address, etc.).
  • Professional information related to your activity in BIM services.
  • Information about your use of our website through cookies or other tracking technologies.

4. Use of information

  • Provide and manage the services you have contracted.
  • Respond to your requests and inquiries.
  • Manage our business relationships.
  • Comply with our legal and regulatory obligations in each country where we operate.

5. Web analytics and cookies

To understand how our website is used we use Plausible, a privacy-friendly analytics tool that does not use cookies, does not collect personal data and does not require consent.

Only if enabled, we may also use Google Analytics 4, which is loaded solely after you give your explicit consent. You may decline or withdraw your consent at any time, and the website will continue to work normally.

6. Personal data processing by country

We comply with the data protection regulations of each country where we operate. Your data will be treated confidentially and with appropriate security measures.

  • Venezuela: Constitution of the Bolivarian Republic of Venezuela (art. 28, habeas data) and other applicable regulations.
  • Chile: Law No. 19,628 on the Protection of Private Life.
  • Colombia: Law 1581 of 2012 on Personal Data Protection.
  • Ecuador: Organic Law on Personal Data Protection.
  • Uruguay: Law No. 18,331 on Personal Data Protection and Habeas Data Action.
  • Peru: Law No. 29733 on Personal Data Protection.
  • Mexico: Federal Law on the Protection of Personal Data Held by Private Parties.
  • Panama: Law 81 of 2019 on Personal Data Protection.
  • Denmark and Italy (European Union): General Data Protection Regulation (GDPR) of the European Union.

Under the GDPR, you also have the right to data portability and to lodge a complaint with the competent supervisory authority.

7. International data transfers

Because we operate in several countries, your personal data may be transferred to and processed in other countries, including those that do not offer a level of protection equivalent to that of your country of residence. In any case, we will take the necessary measures to ensure your data is adequately protected in accordance with applicable regulations.

8. Third parties

We may share your information with third parties who assist us in providing our services, such as technology providers, consultants or other services necessary to manage our business relationship. We ensure that they comply with the applicable privacy and data protection regulations.

9. Your rights

  • Access: request a copy of the personal information we hold about you.
  • Rectification: request the correction of incorrect or incomplete information.
  • Erasure: request the deletion of your data when it is no longer necessary to process it.
  • Objection: object to the processing of your data in certain circumstances.

To exercise your rights, write to us at contacto@bimvenezuela.com or send a written request to Caracas, Venezuela (address to be defined).

10. Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. In some cases we may retain it for longer to comply with legal obligations or resolve disputes.

11. Data security

We take technical and organizational measures to protect your data against unauthorized access, loss, misuse or disclosure. However, no transmission or storage system is completely secure, so we cannot guarantee absolute security.

12. Updates to this policy

We may update this policy to reflect changes in our practices or in applicable law. Changes will be published on this page with the date of the last update. Last updated: October 2026.

You may also want to see our BIM consulting services or contact us.

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